Help & FAQ
Orders
How do I place an order?
Add items to your cart and check out with any major payment method. You’ll get an order confirmation email right away.
Can I change or cancel my order?
Contact us as soon as possible at [email protected]. Orders that have not shipped can usually be changed or canceled.
How do I track my package?
Once your order ships we email you a tracking number. You can also reply to that email any time to ask about delivery.
Shipping
How long does shipping take?
Most orders arrive within 3–7 business days. Some oversized items ship separately and may take longer.
Do you ship outside the U.S.?
Right now we ship to U.S. addresses only.
Is there free shipping?
Yes — free shipping on all U.S. orders. See the Shipping Policy for details.
Returns & Refunds
What is your return window?
30 days from delivery for items in original condition. See the Returns & Refunds Policy.
How do I start a return?
Email [email protected] with your order number and the reason for the return, and we’ll send instructions.
Payments & Security
What payment methods do you accept?
Major credit and debit cards through secure, encrypted checkout. See Payment Methods.
Is it safe to shop here?
Yes. Checkout runs through established payment providers and we never store your card details.